Synk

Privacy Policy

1. Introduction

This Privacy Policy explains how Alpha Analytics SL ("we", "our", or "us") collects, uses, and shares your personal information when you use the Synk platform ("Service"). We respect your privacy and are committed to protecting your personal data.

2. Information We Collect

When you use Synk, we collect the following types of information:

  • Spotify Account Information: Basic profile information from your Spotify account, such as your username and profile picture.
  • Music Listening History: Information about your Spotify listening history, including artists, tracks, and genres you listen to.
  • Usage Data: Information about how you interact with our Service, collected through PostHog analytics.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our Service
  • To match you with other users who have similar music tastes
  • To improve our Service and develop new features
  • To analyze how users interact with our Service
  • To respond to your requests or inquiries

4. Cookies and Analytics

We use PostHog for analytics, which has been configured to not use cookies. PostHog helps us understand how users interact with our Service without tracking personal information or using cookies. The only cookies we use are strictly necessary for authentication purposes.

Our PostHog implementation is configured with the following settings:

posthog.init('phc_jPpDB4SefhFQlFf5hOsAe7CPJhiXkpYwtwsmL87vfwK', {
    api_host: 'https://eu.i.posthog.com',
    person_profiles: 'identified_only',
    disable_session_recording: true,
    persistence: 'memory'
})

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With Your Consent: We may share your information when you give us specific permission to do so.
  • With Service Providers: We may share your information with third-party vendors who perform services on our behalf.
  • For Legal Reasons: We may share your information if we believe it is necessary to comply with applicable laws and regulations.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and when we have ongoing legitimate business needs to do so.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of your personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Alpha Analytics SL
Aribau 168 1r 1a
Barcelona 08036
Spain

Last Updated: 3/30/2025